Service Delivery Policy

Last updated: October 2026 · OTP Hub PK (otppak.com)

OTP Hub PK provides 100% digital services. There is no physical shipping. This page explains how and when your purchased service is delivered after payment / balance deduction.

1. Nature of Services

All products on otppak.com are digital:

  • Temporary phone numbers for receiving OTP / SMS
  • Email OTP / temporary email services
  • USA / other virtual numbers
  • Social media related accounts (where listed)
  • Software / tool licenses (e.g. Termux-related tools)
  • Other OTP and verification-related services shown on the Services pages
2. When Delivery Starts
  • You must have sufficient balance in your account (topped up via Deposit page).
  • After you confirm purchase on the relevant service page, the price is deducted from your balance.
  • Delivery is automatic and happens online inside your logged-in account (Dashboard, History, or the specific order page).
3. Typical Delivery Times
Service Type Usual Delivery Where You See It
Phone OTP / Temporary Number Number assigned instantly; OTP usually within seconds to a few minutes (depends on network & provider) Order page / History / Get OTP Again
Email OTP Email credentials or inbox access shown shortly after purchase; OTP arrives when the third-party service sends it Email service page / order view
USA / Virtual Numbers Number or access details provided after successful purchase (timing similar to phone OTP) Relevant order / rental page
Social Accounts (FB etc.) Credentials (UID, password, 2FA where applicable) shown on the product view page after purchase Product / Accounts section
Tool / Software License License activated or key shown after successful payment (trial or paid period as stated) Tools section / activation page

Exact times can vary due to upstream providers, network conditions, or high load. Waiting windows are shown on the order screen.

4. How to Access Your Service
  1. Log in to your OTP Hub PK account.
  2. Go to the relevant section (Phone, Email, Accounts, Tools, More Services, History, etc.).
  3. Open the active order / rental to view the number, OTP codes, credentials, or license details.
  4. For some OTP services you can request the next OTP or reuse within the allowed window using the “Get OTP Again” feature.
5. Failed or Delayed Delivery
  • If a number is not assigned or OTP does not arrive within the stated waiting period, the system may auto-cancel and return the amount to your balance (see Refund Policy).
  • If delivery fails due to a technical issue on our side, contact support with your order ID; we will investigate and credit balance where appropriate.
  • Delays caused by third-party platforms or mobile networks are outside our direct control.
6. No Physical Shipping

We do not ship any physical goods. All services are delivered electronically through the website after login. No tracking numbers or courier addresses apply.

7. Support

If you do not see your service after a successful purchase: